Effective Date: March 25, 2026
Stem Regen Medical ("Company," "we," "us," or "our") operates the website stemregenvein.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for medical services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.
1. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Health Information: Symptoms, medical history, and appointment-related details you voluntarily provide
- Device & Usage Data: IP address, browser type, pages visited, time on site, and referring URLs
- Communication Data: Messages, form submissions, and survey responses you send us
- SMS/Text Opt-In Data: If you provide your phone number and consent to receive text messages
2. SMS / Text Message Communications
A2P SMS Disclosure: By providing your mobile phone number and checking the consent box on any of our forms, you expressly consent to receive automated or manually dialed text messages from Stem Regen Medical at the number provided. These messages may include appointment reminders, follow-up communications, and informational health content.
- Message frequency varies based on your interaction with us
- Message and data rates may apply
- To opt out at any time, reply STOP to any text message you receive from us
- To request help, reply HELP or contact us at info@stemregenmedical.com
- Consent to receive SMS messages is not a condition of purchasing any goods or services
- We do not sell, share, or transfer your phone number to third parties for their marketing purposes
3. How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments and consultations
- Respond to your inquiries and provide customer support
- Send appointment reminders and follow-up communications via email, phone, or SMS
- Improve our website, services, and patient experience
- Comply with applicable legal and regulatory requirements
- Analyze website usage through analytics tools (e.g., Google Analytics)
- Track conversions and marketing performance through Google Ads
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our website and services (e.g., CRM platforms, scheduling software, SMS providers), subject to confidentiality agreements
- Analytics Partners: Google Analytics and Google Ads for website analytics and conversion tracking
- Legal Authorities: When required by law, court order, or to protect the rights and safety of our patients and staff
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality obligations
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These may include:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Used by Google Analytics to understand how visitors use our site
- Advertising Cookies: Used by Google Ads to measure the effectiveness of our advertising campaigns
You may control cookies through your browser settings. Disabling cookies may affect certain site features.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time
- Withdraw SMS consent by replying STOP to any text message
- Request that we not sell or share your personal data
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at info@stemregenmedical.com or call 877.744.0446.
8. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
